Frequently asked questions

Hotell Onyxen is a boutique hotel in central Gothenburg, in the heart of the city's event district. Scandinavium is just across the street, and Liseberg, Ullevi, Avenyn, restaurants, shopping and parks are all within walking distance. We are located on Sten Sturegatan 23.

Yes. Hotell Onyxen is centrally located in Gothenburg, with entertainment, restaurants, shopping and several of the city's major arenas within walking distance. The location makes it easy to explore Gothenburg on foot.

Yes. When you book Hotell Onyxen directly through our website, access to Hagabadet is included. Hagabadet has three spa oases in Gothenburg – Haga, Drottningtorget and Älvstranden – offering warm baths, saunas, gym, yoga and group classes.

Yes. When you book your hotel stay directly through Hotell Onyxen's website, access to Hagabadet is included. The spa oasis and experience included may vary depending on your booking or hotel package.

Hotell Onyxen is located just by Scandinavium in Gothenburg's event district. It is a convenient place to stay if you are visiting Gothenburg for a concert, show, sporting event or other event at Scandinavium.

Hotell Onyxen is a short walk from Liseberg. You can easily walk between the hotel and the amusement park without needing a car or public transport.

Hotell Onyxen is within easy walking distance of Ullevi. The location is particularly convenient for guests visiting Gothenburg for a concert, football match or major event at the stadium.

Hotell Onyxen is a boutique hotel for guests aged 12 and over. The age limit for the spa and gym at Hagabadet is 16.

Yes. Hotell Onyxen is a pet-free hotel and we do not accommodate pets.

Yes. Hotell Onyxen is a family-owned and family-run boutique hotel. We are not a hotel chain, and our aim is to create a personal hotel experience where the building, rooms and hospitality all have their own character.

Hotell Onyxen is a small, personal boutique hotel set in a townhouse from the early 1900s. The rooms have individual designs, and the hotel combines history, personal interiors and warm hospitality with a central location in Gothenburg.

Yes. Breakfast is included when you stay at Hotell Onyxen. The buffet offers both hot and cold options along with coffee, tea, juice, fruit and vegetables.

Check-in at Hotell Onyxen is from 4:00 PM. If you arrive in Gothenburg earlier, you are welcome to leave your luggage with us before your room is ready.

Standard check-out is at 11:00 AM. When you book your stay directly through Hotell Onyxen's website, you can check out until 12:00 PM.

Yes. If you arrive before your room is ready, you can leave your luggage with us and start exploring Gothenburg straight away.

Yes. Hotell Onyxen has a limited number of parking spaces directly by the hotel. We recommend reserving parking in advance as availability is limited.

Yes. Guests at Hotell Onyxen can add a massage or treatment at Hagabadet. Contact our reception and we will be happy to help with the booking. We recommend booking well in advance, especially for weekends and popular dates.

The age limit for the spa and gym at Hagabadet is 16. Hotell Onyxen welcomes guests from the age of 12, but guests under 16 cannot use the spa and gym offer.

Hagabadet has three spa oases in Gothenburg: Hagabadet Haga, Hagabadet Drottningtorget and Hagabadet Älvstranden. Each has its own character and offers spaces for bathing, saunas, exercise, movement and recovery.

Hotell Onyxen's central location, included breakfast and access to Hagabadet when booking directly make it a convenient choice for a weekend in Gothenburg. Restaurants, shopping, Liseberg, arenas and several of the city's attractions are within walking distance.

Yes. Onyxen is well suited to a romantic hotel weekend, with individually designed rooms, a central location and the option to combine your stay with spa time at Hagabadet. We also offer packages and extras for guests who want to make their stay a little more special.

When you book directly through Hotell Onyxen's website, benefits include access to Hagabadet and check-out until 12:00 PM. You also book directly with the hotel and can contact us if you need help before your stay.